Many items in the shop are made to order. Items typically take 3-7 business days to be created before shipping. Items in stock will ship within 3 business days.

You will receive tracking information as soon as your item ships

Shipping times vary depending on the product and your location. Most U.S. orders arrive within 3-7 business days after production.

Some items in the boutique ship separately so you may get more than one package.

All products in the boutique ship from the U.S. Some items are shipped separately so you may receive more than one package.

Because most items are made to order, returns are limited. If your item arrives damaged or incorrect, please contact me within 7 days of delivery with photos so I can help make it right.

Not yet - but we plan to in the future. Right now, Moonlit Hollow ships within the United States.

There are items in the shop that i personally create once your order is placed. I also work with trusted U.S. partners who help bring my artwork to life with consistent quality and care. This approach allows me to offer a wider range of designs while keeping everything intentional. Because of this, you may receive more than one package in the mail.

You can reach me anytime at moonlit.hollow1@gmail.com or through the form on the Get in Touch page. I typically respond within 24-48 hours.

Here are the answers to our most common questions.