Terms and Conditions

Overview

These Terms & Conditions outline the rules and guidelines for using the Moonlit Hollow website and making purchases from the shop. By visiting the site or placing an order, you agree to these terms.

Use of the Website

You may browse and use this website for personal, non‑commercial purposes. You agree not to misuse the site, attempt to access restricted areas, or engage in any activity that could harm the website or its users.

Product Information

I do my best to display product colors, details, and descriptions accurately. However, slight variations may occur due to screen settings or the handmade/made‑to‑order nature of certain items.

Pricing & Availability

Prices are listed in USD and may change without notice. If an item becomes unavailable after you place an order, I will contact you with options.

Orders & Payment

When you place an order, you agree that:

  • all information you provide is accurate

  • you are authorized to use the payment method provided

  • the order total will be charged at checkout

Orders begin processing as soon as they are submitted.

Shipping

Shipping times and details are outlined in the Shipping Policy. By placing an order, you acknowledge and accept those terms.

Returns & Replacements

Returns and replacements follow the guidelines in the Return Policy. Please review that page for full details.

Intellectual Property

All content on this website — including images, designs, text, and branding — is the property of Moonlit Hollow. You may not copy, reproduce, or distribute any content without permission.

Limitation of Liability

Moonlit Hollow is not responsible for:

  • delays caused by carriers

  • issues resulting from incorrect shipping information

  • damage caused after delivery

  • third‑party service interruptions

To the fullest extent permitted by law, Moonlit Hollow is not liable for indirect or incidental damages.

Third‑Party Services

This shop may use trusted third‑party partners for payment processing, order fulfillment, and analytics. These partners only receive the information necessary to perform their services.

Changes to These Terms

These Terms & Conditions may be updated occasionally. The most current version will always be posted on this page.

Contact

If you have questions about these Terms & Conditions, please reach out through the Get in Touch page.